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Customer Success Story:

Feshfed's Story

FashFed marketplace (by Eren Group) offers the latest fashion products from the biggest brands of the world; Lacoste, Nike, Vans, Converse and many more. Active in over 20 countries, with almost 350 stores, over 1000 sales points and 20 web stores.

 

omnitron
oms
instore
app maker
unified network

Challenges

  • Connecting commerce data and processes from multiple online and offline sales channels and touchpoints.
  • Implementing and utilising new revenue channels by delivering a flawless unified shopping experience to customers with an innovative approach.
  • Complex delivery and fulfilment scenarios. Attaining the capability of complex delivery and fulfilment scenarios to amplify options of convenience to customers.

Results & Capabilities

20%
of total online revenue

After the first 12 months, FashFed generated more than 20% of the total Eren Retail online revenue.

Same Day
delivery option

Exceptional customer experience by offering “Same Day” and “Next Day” delivery options to their customers.

300K+
mobile app downloads

Mobile application for their customers to easily purchase the latest products on their mobile phone (300K+ downloads from stores).


Share this success story!

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{

We considered customer experience a top priority and realized that the way for growth begins with optimizing the omnichannel experience. This emphasized our need for a next-generation unified commerce platform.

Esin Noyin Eruygun

Esin Noyin Eruygun
E-commerce ManagerAteiler Rebul

+115%
new users
106%
revenue growth
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{

We considered customer experience a top priority and realized that the way for growth begins with optimizing the omnichannel experience. This emphasized our need for a next-generation unified commerce platform.

Esin Noyin Eruygun

Esin Noyin Eruygun
E-commerce ManagerAteiler Rebul

+115%
new users
106%
revenue growth
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{

With Akinon's platform in place, we achieved a significant transformation. Gone were the days of worrying about peak seasons, accessibility issues, or security breaches.

Anil Ozturk

Anil Ozturk
Digital Commerce DirectorSportive

+350%
transactions
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{

We considered customer experience a top priority and realized that the way for growth begins with optimizing the omnichannel experience. This emphasized our need for a next-generation unified commerce platform.

Esin Noyin Eruygun

Esin Noyin Eruygun
E-commerce ManagerAteiler Rebul

+115%
new users
106%
revenue growth
Read Full Success Story
{

We considered customer experience a top priority and realized that the way for growth begins with optimizing the omnichannel experience. This emphasized our need for a next-generation unified commerce platform.

Esin Noyin Eruygun

Esin Noyin Eruygun
E-commerce ManagerAteiler Rebul

+115%
new users
106%
revenue growth
Read Full Success Story
{

The platform must be super flexible to allow us to do the necessary developments very quickly. It’s not just the technology but also the people. Our digital commerce partner must have the same sense of urgency as we do and act accordingly. This is what we are experiencing with Akinon.

Erkut Gündüz

Erkut Gündüz
Chief E-commerce OfficerMadame Coco

300%
growth
196%
revenue growth
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{

We considered customer experience a top priority and realized that the way for growth begins with optimizing the omnichannel experience. This emphasized our need for a next-generation unified commerce platform.

Esin Noyin Eruygun

Esin Noyin Eruygun
E-commerce ManagerAteiler Rebul

+115%
new users
106%
revenue growth
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{

It all started with a dream: providing the best omnichannel customer experience to our shoppers.

Ali Can Ertem

Ali Can Ertem
Director of E-commerce and Performance MarketingKoton

90%
conversion increase
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{

With Akinon's platform in place, we achieved a significant transformation. Gone were the days of worrying about peak seasons, accessibility issues, or security breaches.

Anil Ozturk

Anil Ozturk
Digital Commerce DirectorSportive

+350%
transactions
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{

We had a very clear goal: Digitizing beauty and providing a superior omnichannel experience” says Sedat Firat, Chief Digital Officer at Flormar and he continues: “This was a transformative journey from a legacy e-commerce platform to a next-generation digital commerce platform which could deliver innovation at scale.

Sedat Firat

Sedat Firat
Chief Digital OfficerFlormar

196%
revenue growth
+300%
app installations
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